
Accessibility Statement

Last Updated: 17/06/2025
Tow Away Trailers is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
This accessibility statement applies to the website: www.towawaytrailers.com.au
1. Commitment to Accessibility
Tow Away Trailers is committed to making its website accessible, in accordance with the European Accessibility Act and global accessibility standards. We believe that everyone has the right to live with dignity, equality, comfort, and independence.
We aim to ensure that our website is accessible to the widest possible audience, regardless of technology or ability. This is achieved by adhering to best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) and the relevant international standards.
2. Compliance Status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and applicable accessibility requirements. This means that all relevant accessibility needs have been addressed, and the content should be usable by all individuals, including those with disabilities.
3. Description of the Service and Accessibility Measures
Our website, Tow Away Trailers, provides information about high-quality trailer sales, including enclosed, flat top, tipper, and tradesman trailers. It offers online browsing of products, specifications, pricing, finance options, and direct contact forms.
We have taken the following measures to ensure accessibility of the Tow Away Trailers website:
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Clear Structure and Navigation
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Keyboard Accessibility
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Text Alternatives for Non-Text Content
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Adaptable Content and Responsive Design
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Sufficient Colour Contrast
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Plain and Understandable Language
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Multimedia Alternatives
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Accessible Forms with Clear Error Messages
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Screen Reader Compatibility
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Valid HTML and ARIA Markup
4. Preparation of this Accessibility Statement
This statement was prepared on 17/06/2025.
The method used to prepare this statement was:
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Human Testing
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Automated review using Wave
This statement was last reviewed on 17/06/2025.
5. Non-Accessible Content
As this website is fully compliant with WCAG 2.1 Level AA and all applicable standards, there is no known content that is non-accessible.
6. Ongoing Efforts to Maintain Accessibility
Tow Away Trailers is committed to maintaining and improving the accessibility of its website. Our ongoing efforts include:
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Periodic accessibility reviews using internal and automated tools
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Accessibility-aware updates to content and site features
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Training of staff on accessibility principles
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Encouraging and responding to user feedback
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Staying current with changes to accessibility standards and regulations
7. Feedback and Contact Information
We welcome your feedback on the accessibility of the Tow Away Trailers website. Please contact us if you encounter any issues or need information in an alternative format:
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Email: sales@towawaytrailers.com.au
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Contact Form: https://www.towawaytrailers.com.au/contact
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Phone: 0400 338 225
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Postal Address: Unit 11, 25 Robbins Circuit, Williamstown North, VIC 3016
We aim to respond to accessibility feedback within 5 business days.
8. Enforcement Procedure
If you are not satisfied with our response to your accessibility concern, you may contact the relevant national enforcement body. For Australia, this is:
Australian Human Rights Commission
Website: https://humanrights.gov.au